Isabela Candelaria
Rio Rancho,NM
Summary
Organized Assistant Property Manager with experience in managing residential and commercial properties. Strengths include tenant relations, property maintenance oversight, contract negotiation, and financial management. Have consistently improved operational efficiency and maximized profitability in previous roles.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
GSL Properties, Inc
Albuquerque, NM
08.2023 - Current
- Prepares lease agreements and other documentation
- Coordinates move-in dates, materials, and processes
- Develops marketing strategies to generate traffic, maximize rents, and retain quality residents
- Creates, develops, and maintains wait list
- Performs general office/clerical procedures
- Follows up with prospective residents on questions, paperwork, etc
- Collaborates with Maintenance staff on work orders
- Tours property daily and ensures vacant units are tidy, attractive and in good repair
- Sustains a constructive, beneficial working relationship with the residents, staff members and vendors
- Provides excellent customer service to prospects, residents, staff members and vendors
- Handles adverse situations and remains calm in stressful situations
- Maintains punctual, regular, and predictable attendance
- Works collaboratively in a team environment with a spirit of cooperation
Assistant Manager/Leasing Associate
Monarch Properties
Albuquerque, NM
05.2023 - 08.2023
- Renting out housing properties and assisting tenants with their needs
- Meeting with prospective tenants to determine lease terms
- Receiving security deposits
- Coordinating with current tenants to discuss lease changes
- Greet customers, take work orders and phone calls, tour property and complete lease packets
- Follow-up on traffic, shows units, and follow-up on expiring leases
- Assist to maintain money transactions and resident files for the property
- Assist building and grounds maintenance personnel in their daily tasks
- Assist with all office duties including most residential leasing and paperwork
- Inspect property conditions and coordinate maintenance activities
- Manage budgets, accounts, rent collections and tenant notices
- Create and distribute marketing materials to attract new tenants
- Maintain organized and updated resident files and records
- Report any problems or issues to the property manager
- Server
Los Cuates New Mexican Restaurant
Albuquerque, NM
02.2023 - 06.2023
- Provide excellent customer services
- Greet customers and present menus
- Make suggestions based on their preferences
- Take and serve food/drinks orders
- Up-sell when appropriate
- Arrange table settings
- Keep tables clean and tidy at all times
- Deliver checks and collect payments.
GARDUNOS OF MEXICO
Albuquerque, NM
10.2022 - 02.2023
- Greeting guests and taking drink and food orders
- Performing well in a fast paced environment
- Staying attentive to the needs of guests in the dining area
- Delivering food from the kitchen to the guests
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
- Following health code standards with regards to the handling of food
- Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more
- Handled a high volume of customers regularly
- Handling food and drinks
- Kept the restaurant clean and sanitary
Waitress
Red Lobster
Albuquerque, NM
07.2021 - 10.2022
- Greeting guests and taking drink and food orders
- Performing well in a fast paced environment
- Staying attentive to the needs of guests in the dining area
- Delivering food from the kitchen to the guests
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
- Following health code standards with regards to the handling of food
- Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more
- Handled a high volume of customers regularly
- Handling food and drinks
- Kept the restaurant clean and sanitary
Ecommerce Personal Shopper
Durango, CO
12.2020 - 06.2021
- Using handheld technology (mobile) device to fulfill orders
- Fulfills online orders efficiently, accurately and with a sense of urgency
- Detail oriented, paying attention to product and order accuracy
- Eagerness to learn product knowledge, customer service standards, and store operations
- Ability to keep staging area organized and free of clutter
- Able to direct customers to the proper isle they’re looking for
Office Clerk
Anderson Glass
Albuquerque, NM
01.2019 - 11.2020
- Provided an exceptional customer experience by personalizing each interaction to create brand loyalty
- Answering multi line phones in a timely manner
- Scheduling appointments, greeting clients, up selling products
- Maintained office files
- Handled customer inquiries, complaints, billing questions, and payments
Chat Agent
EGS Call Center
Phoenix, AZ
01.2017 - 01.2019
- Maintained up to 3 customers via chat at a single time
- Used data base to efficiently look up customer orders and make notes in account when needed
- Built rapport with every customer as to create an easy online experience
- Consistently kept up with new product information
Education
High school diploma -
Career Success High School
Glendale, AZSkills
- Customer service
- LIHTC
- Fair Housing regulations
- Restaurant experience
- Property Management
- Office Administration
- Property Leasing
- Office Management
- Inventory Control
- E-Commerce
- Front desk
- Property management
- Customer support
- POS
- Upselling
- Sales
- Office management
- Data Entry
- Marketing
- Multi-line Phone Systems
- Kitchen Management Experience
- Property leasing
- Onsite tours
- Tenant issue resolution
- Lease administration
- Strong communication skills
- Staff management
Certification
- Food Handler Certification
- Driver's License
- ServSafe Alcohol
Personal Information
Work Permit: Authorized to work in the US for any employer
Professionalreferences
- Wendy Alvarado, (505) 991-8369
- Marie Carrillo, (505) 464-0690
- Jessie Gonzales, (505) 269-2274
Timeline
Assistant Property Manager
GSL Properties, Inc
08.2023 - Current
Assistant Manager/Leasing Associate
Monarch Properties
05.2023 - 08.2023
Los Cuates New Mexican Restaurant
02.2023 - 06.2023
GARDUNOS OF MEXICO
10.2022 - 02.2023
Waitress
Red Lobster
07.2021 - 10.2022
Ecommerce Personal Shopper
12.2020 - 06.2021
Office Clerk
Anderson Glass
01.2019 - 11.2020
Chat Agent
EGS Call Center
01.2017 - 01.2019
High school diploma -
Career Success High School