Isabela Carmenatty
Davenport,FL
Summary
As a manager at CoZie Cafe, I successfully oversaw daily operations, ensuring a smooth and efficient workflow. Some of my responsibilities where to foster a positive work environment, encouraging teamwork and high morale. Ensured exceptional customer service, handling complaints and resolving issues promptly. Maintained high standards for food and beverage preparation. I have the opportunity to interact with guests regularly, making it a great job for someone who enjoys meeting new people and providing excellent customer service.
Overview
2
2
years of professional experience
Work History
Manager
CoZie Cafe
Fair Lawn, NJ
10.2023 - 10.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Server
Cozie Cafe
Fair Lawn, NJ
10.2022 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Wood-Ridge High School
Wood Ridge, NJ06.2023
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Manager
CoZie Cafe
10.2023 - 10.2024
Server
Cozie Cafe
10.2022 - 10.2024
Wood-Ridge High School