Driven professional with extensive experience as an Administrative Assistant at Compassionate Hospice Inc., where I excelled in insurance verification and delivering exceptional customer service. Skilled in multi-line phone systems and appointment scheduling, I significantly enhanced patient intake processes and data accuracy, demonstrating strong follow-up skills and a commitment to confidentiality. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.