Isabel Bretania Benlis Howell
Miami Gardens,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Patient Care Technician/ CNA position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Licensed Aesthetics
Belbeautyluxs Llc My Own Business
07.2021 - Current
- Enhanced client satisfaction by providing personalized skincare treatments and recommendations.
- Increased customer loyalty by maintaining a comfortable and relaxing atmosphere for clients during treatments.
- Performed various facial treatments, resulting in improved skin health and appearance for clients.
- Utilized advanced knowledge of skincare products to recommend personalized home care routines for clients, achieving optimal results.
- Promoted long-term client relationships through consistent follow-up and communication about treatment progress and product effectiveness.
- Expertly performed chemical peels, microdermabrasion sessions, and other advanced aesthetic procedures to improve skin quality and appearance.
- Educated clients on skincare best practices, leading to healthier skin maintenance habits outside the spa setting.
Pharmacy Technician Trainee
Walgreen Pharmacy
11.2023 - 04.2024
- Improved patient satisfaction by accurately and efficiently filling prescriptions under the supervision of a licensed pharmacist.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Enhanced pharmacy efficiency by maintaining a clean and organized work environment, streamlining daily tasks.
- Contributed to increased customer loyalty through exceptional communication skills and genuine empathy for patients'' needs.
- Self-motivated, with a strong sense of personal responsibility.
Housekeeping and Home Health Aide
Shanti Graham
Hollywood, FL
11.2017 - 11.2023
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Improved patient well-being by providing compassionate and attentive personal care.
Cabin Attendant
TUI CRUISES
03.2011 - 12.2016
- Enhanced passenger experience by providing exceptional inflight service and attending to individual needs.
- Ensured safety of all passengers by conducting thorough cabin checks and adhering to strict protocols.
- Collaborated with fellow crew members for efficient workflow and optimal customer satisfaction.
- Assisted in the boarding process, making sure passengers were comfortable and settled before takeoff.
- Maintained a clean and organized cabin environment for the comfort of passengers during flights.
- Demonstrated excellent communication skills while interacting with passengers from diverse backgrounds and cultures.
Sitel Call Center
Sitel Call Center
01.2010 - 03.2011
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Streamlined call flow processes for more efficient response times and increased productivity.
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
Education
Certified Technician - Patient Care Technician
ICR Florida Education By MedCA
North Miami Beach, FL 03.2024 - 04.2024
Certified E.K.G Technician - Electrocardiograph Technology
ICR FLORIDA EDUCATION BY
North Miami Beach, FL 10.2023 - 11.2024
Certified - Nurse Assistant C.N.A
ICR FLORIDA EDUCATION
North Miami Beach, FL 12.2023 - 01.2024
Certified Cardiopulmonary Resuscitation - C.P.R
ICR FLORIDA EDUCATION
North Miami Beach, FL 11.2023 - 11.2023
BLS Provider/CPR & AED
ICR Florida Education
Bloodborne Pathogens 03.2024 - 03.2024
Certified - HHA Home Health Aide
ICR Florida Education
North Miami Beach, FL 03.2024 - 03.2024
Lic.Phlebotomy Technician I - Phlebotomist
ICR Florida Education
Florida City, FL 02.2024 - 03.2024
High School Diploma -
Horatio Hodgson High School
Bluefields Nicaragua12.2000
Skills
- Inventory Organization
- Advanced Math Skills
- Drug Utilization Review
- HIPAA
- Insurance Verification
- Effective Communication Skills
- New Hire Onboarding
- Quality Control Procedures
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Affiliations
- I enjoy watching movies,doing research on my time off and going to the Gym
Who am I
Besides being a Team player I love working helping others not only at work but over all helping others to achieve something in life that will benefit them, I enjoy working at and on my Beauty business on my days off and doing research when it comes to the field i am working in,that's why I choose the health field because it gives Me more opportunities to help others and Serve My community and Country.
I enjoy watching movies and going to the Gym as well overall I enjoy what I do and Love it all.
Timeline
Certified Technician - Patient Care Technician
ICR Florida Education By MedCA
03.2024 - 04.2024
BLS Provider/CPR & AED
ICR Florida Education
03.2024 - 03.2024
Certified - HHA Home Health Aide
ICR Florida Education
03.2024 - 03.2024
Lic.Phlebotomy Technician I - Phlebotomist
ICR Florida Education
02.2024 - 03.2024
Certified - Nurse Assistant C.N.A
ICR FLORIDA EDUCATION
12.2023 - 01.2024
Certified Cardiopulmonary Resuscitation - C.P.R
ICR FLORIDA EDUCATION
11.2023 - 11.2023
Pharmacy Technician Trainee
Walgreen Pharmacy
11.2023 - 04.2024
Certified E.K.G Technician - Electrocardiograph Technology
ICR FLORIDA EDUCATION BY
10.2023 - 11.2024
Licensed Aesthetics
Belbeautyluxs Llc My Own Business
07.2021 - Current
Housekeeping and Home Health Aide
Shanti Graham
11.2017 - 11.2023
Cabin Attendant
TUI CRUISES
03.2011 - 12.2016
Sitel Call Center
Sitel Call Center
01.2010 - 03.2011
High School Diploma -
Horatio Hodgson High School
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