Summary
Overview
Work History
Education
Skills
Timeline
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Isabell Jones

Lakewood,CA

Summary

Dynamic professional with a proven track record in enhancing brand recognition and customer engagement. Excelled in supervisory roles, notably by optimizing operations and fostering team growth. Skilled in customer service and organizational management, demonstrated by effectively increasing client retention and streamlining processes. Achievements include significant improvements in team performance and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Brand Ambassador

Buzzhive
10.2022 - Current
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Communicated product information with confidence and educated consumers about company.

Crew Member

Knotts Berry Farm
04.2021 - 07.2021
  • Collaborated with team members to complete orders.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.

Assistant Manager

Waffle Love
07.2021 - 05.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Stylist

Davids Bribal
05.2024 - 09.2024
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.

English Tutor

Long Beach City College
09.2024 - Current
  • Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
  • Improved students' written and verbal English skills through personalized learning programs.
  • Taught students study techniques and strategies for succeeding on grammar and composition tests.
  • Developed personalized tutoring sessions based on student needs, leading to improved academic performance.

Education

Associate of Arts - English Language And Literature

Cal State Long Beach
Long Beach, CA
06-2027

Certificate - English

Long Beach City College
Long Beach, CA
06-2025

High School Diploma -

Lakewood High School
Lakewood, CA
06-2023

Skills

  • Customer service
  • Organizational and time management skills
  • Continuous professional development
  • Effective listening
  • Academic goal-setting
  • Dependable and responsible
  • Excellent communication
  • Individual and small group instruction

Timeline

English Tutor

Long Beach City College
09.2024 - Current

Stylist

Davids Bribal
05.2024 - 09.2024

Brand Ambassador

Buzzhive
10.2022 - Current

Assistant Manager

Waffle Love
07.2021 - 05.2024

Crew Member

Knotts Berry Farm
04.2021 - 07.2021

Associate of Arts - English Language And Literature

Cal State Long Beach

Certificate - English

Long Beach City College

High School Diploma -

Lakewood High School
Isabell Jones