Isabella Aloé
Portland,OR
Overview
4
4
years of professional experience
Work History
Patient Coordinator
Fresh Faces Rx
12.2023 - 06.2024
- Ensuring that patients received the best care possible, and that their needs and concerns are addressed promptly
- Answering patient calls, emails, and questions, and maintaining open lines of communication between patients and providers
- Assisted store operations and staff schedules
- Handled a multi-line phone system handling approximately 20 calls a day
- Completed trainings to better recommend products and services for inquiring customers
- Maintained a clean and welcoming environment to ensure both the clients and staff's health and satisfaction
- Designed and managed social media content, commentary and inquiries
- Maintained patient confidentiality through HIPAA.
Lead Esthetician
Divine Complexions
07.2022 - 09.2023
- Helped manage and coordinate Spa and employees while simultaneously keeping a full book of clientele
- Promoted products based on customer needs and achieved weekly, monthly, and yearly sales goals
- Aided in new employee selection and hiring process.
Esthetician + Counter Manager
Nordstrom
12.2021 - 07.2022
- Managed the scheduling and execution of vendor events and promotions
- Skillfully anticipated and addressed guests' service needs
- Provided exceptional customer experiences with a thorough understanding of individual client needs.
Lead Esthetician
Restore Hyper Wellness
11.2020 - 11.2021
- Assisting store operations and scheduling of staff across three retail locations in the Portland Metropolitan Area
- Provided thorough skin consultations prior to services
- Performed consultations & recommended treatments and products
- Maintained accurate records of each client and session.
Education
Licensed Esthetician -
Paul Mitchell the School Portland
10.2019
Diploma -
Mark Morris High School
Timeline
Patient Coordinator
Fresh Faces Rx
12.2023 - 06.2024
Lead Esthetician
Divine Complexions
07.2022 - 09.2023
Esthetician + Counter Manager
Nordstrom
12.2021 - 07.2022
Lead Esthetician
Restore Hyper Wellness
11.2020 - 11.2021
Licensed Esthetician -
Paul Mitchell the School Portland
Diploma -
Mark Morris High School