Isabella Alonso
Orlando,FL
Summary
Proven Sales Associate at DSW Shoe Warehouse, adept in customer service and cash handling, enhanced store visual appeal and customer satisfaction through exceptional service and relationship building. Skilled in multitasking and problem-solving, consistently promoted merchandise effectively, ensuring repeat business and positive customer engagements.
Overview
2
2
years of professional experience
Work History
Sales Associate
DSW Shoe Warehouse
04.2022 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Biology
University of Central Florida
Orlando, FLSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
DSW Shoe Warehouse
04.2022 - 07.2024
Biology
University of Central Florida
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