Isabella Arboleda
Hickory
Summary
Energetic and compassionate individual with passion for helping others through challenging situations. Possesses foundational knowledge in case management and social services, with skills in active listening and effective communication. Committed to making positive impact through supportive and empathetic client interactions.
Overview
2
2
years of professional experience
Work History
Income Maintenance Caseworker
Burke County Department of Social Services
Morganton, NC
10.2025 - Current
- Assessed client eligibility for assistance programs, ensuring compliance with state guidelines.
- Processed applications and renewals efficiently to minimize delays in service delivery.
- Conducted thorough case reviews, identifying discrepancies and addressing client concerns promptly.
- Collaborated with community partners to facilitate access to resources and support services.
Resource Assistance
One Kingdom Alliance
05.2025 - Current
- A resource assistant for a children's ministry creates weekly resources for classes, boosts parent engagement through clear communication, and supports guest services by ensuring a welcoming and organized environment.
- Coordinated resource allocation to optimize project efficiency and support team objectives.
- Developed and implemented tracking systems for resource management, ensuring accuracy and timely updates.
Research Assistant
Interactions and Relationships Lab- Dr. Jensen
Greensboro, North Carolina
01.2025 - Current
- Conducted 10+ literature reviews and assisted designing longitudinal study examining factors influencing mental health and risk-taking behaviors in young adults
Intern
UNCG Psychology Clinic
Greensboro, North Carolina
01.2025 - Current
- Undertook 3+ courses in Spanish and provides interpretation services for psychological assessment and feedback sessions, improving communication between clinicians and Spanish-speaking clients
Research Assistant
Social Cognition Lab- Dr. Cassidy
Greensboro, North Carolina
08.2024 - Current
- Conducts AngerMore and SmileMore experiments using Qualtrics XM software on face perception on face perception based on race and gender.
- Analyzes data from 50+ students and contributed to a research paper presented
Tour Guide
University of North Carolina at Greensboro
Greensboro, North Carolina
08.2024 - 01.2025
- Led weekly campus tours for families and groups of up to 150 people, utilizing strong communication skills to improve tour satisfaction ratings by 35% over previous year
Advisor Assistant
University of North Carolina at Greensboro
Greensboro, North Carolina
08.2024 - 01.2025
- Worked with students helped schedule appointments and track academic progress while providing support through clear communication and resource referrals.
Student
Research Methods In Psychology Lab/Research Proposal
Greensboro, North Carolina
08.2024 - 12.2024
- Designed a 5-months research project with 2 peers on parental stress in Hispanic families, identifying key factors affecting parent-child activities, and defended proposal to 15+ students
Education
Bachelor of Arts - Psychology, Human Development and Family Studies
University of North Carolina at Greensboro
Greensboro, North Carolina05.2025
Associates Degree in Arts - undefined
Catawba Valley Community College
Hickory, North Carolina05.2023
Skills
- Spanish (Native)
- English (Native)
- ClinicTracker
- HIPAA compliance
- Verbal and written communication
- Microsoft Office
- Excel
- Qualtrics XM
- Youth Mentoring
- Team Collaboration
- Critical Thinking
- Conflict Resolution
LEADERSHIP & ENGAGEMENT
Mi Familia Vota LEEF Program, Ambassador, 2024-01, 2024-05, Championed immigrant, economic, and environmental justice through weekly #MerecemosMejor Campaign activities, conducting research on 5 immigrant policies and presenting findings to 35+ community members
Languages
Spanish
Timeline
Income Maintenance Caseworker
Burke County Department of Social Services
10.2025 - Current
Resource Assistance
One Kingdom Alliance
05.2025 - Current
Research Assistant
Interactions and Relationships Lab- Dr. Jensen
01.2025 - Current
Intern
UNCG Psychology Clinic
01.2025 - Current
Research Assistant
Social Cognition Lab- Dr. Cassidy
08.2024 - Current
Tour Guide
University of North Carolina at Greensboro
08.2024 - 01.2025
Advisor Assistant
University of North Carolina at Greensboro
08.2024 - 01.2025
Student
Research Methods In Psychology Lab/Research Proposal
08.2024 - 12.2024
Associates Degree in Arts - undefined
Catawba Valley Community College
Bachelor of Arts - Psychology, Human Development and Family Studies
University of North Carolina at Greensboro