Isabella Arce
Summary
Proven track record in enhancing customer experiences at The Django, adept in effective multitasking and guest engagement. Excelled in maintaining high standards of cleanliness and sanitation, while fostering repeat business through exceptional service. Skilled in payment processing and phone etiquette, demonstrating patience and empathy in all customer interactions.
Overview
2
2
years of professional experience
Work History
Hostess
The Django
04.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Monitored seating area and checked restrooms regularly to keep spotless.
Sales Associate
Anthropologie
04.2024 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Hostess
Ricardo's Steakhouse
06.2023 - 12.2023
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Sales Associate
Natí Soho Boutique
09.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Joffrey Ballet School - American Ballet Center
New York, NYHigh School Diploma -
Interlochen Arts Academy
Interlochen, MI05.2022
No Degree - Ballet
Houston Ballet Ben Stevenson Academy
Houston, TXThe Ballet Conservatory of South Texas
San Antonio, TXAssociate of Arts - Arts And Sciences
Pace University
New York, NY05.2026
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Cleaning and sanitation
- Greeting guests
- Guest Engagement
- Payment Processing
Additional Information
I have also attended the following Summer Intensive Programs: Interlochen Arts Academy Summer Intensive 2015, Texas Ballet Theatre Summer Intensive 2016, Central Pennsylvania Youth Ballet Summer Intensive 2017, American Ballet Theater Summer Intensive 2018, San Francisco Ballet Summer Intensive 2019, Master Ballet Academy Summer Intensive 2019, Houston Ballet Summer Intensive 2020, American Ballet Theater Summer Intensive 2021, Joffrey Ballet School Pre Professional Ballet Intensive 2022, Complexions Summer Intensive 2023.
Timeline
Hostess
The Django
04.2024 - Current
Sales Associate
Anthropologie
04.2024 - 06.2024
Hostess
Ricardo's Steakhouse
06.2023 - 12.2023
Sales Associate
Natí Soho Boutique
09.2022 - 05.2023
Joffrey Ballet School - American Ballet Center
High School Diploma -
Interlochen Arts Academy
No Degree - Ballet
Houston Ballet Ben Stevenson Academy
The Ballet Conservatory of South Texas
Associate of Arts - Arts And Sciences
Pace University
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