Isabella Battista
Wallingford,CT
Summary
Dynamic leader with proven problem-solving and team collaboration skills honed at Sundae Afternoon. Excelled in enhancing customer satisfaction and maintaining rigorous cash handling accuracy. Demonstrates a strong ability to adapt, lead, and drive positive outcomes in fast-paced environments. Skilled in conflict resolution and decision-making, ensuring operational excellence and team harmony. Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and operational excellence.
Overview
2
2
years of professional experience
Work History
Shift Leader
Sundae Afternoon
03.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Employee
Blendar Bar
04.2023 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Retail Employee
Lake Compounce
05.2022 - 11.2022
- Assisted with visual merchandising projects to create an engaging customer shopping experience.
- Participated in staff training programs to enhance product knowledge and improve customer service skills.
- Maintained a clean, safe, and organized store environment for the comfort of customers and employees alike.
- Contributed to inventory management, ensuring optimal stock levels and accurate record keeping.
Education
Bachelor of Arts - Psychology
Central Connecticut State University
New Britain, CT12.2025
Skills
- Cash Handling
- Problem-Solving
- Flexible Schedule
- Team Collaboration and Leadership
- Conflict Resolution
- Decision-making capabilities
Timeline
Shift Leader
Sundae Afternoon
03.2024 - Current
Employee
Blendar Bar
04.2023 - 11.2023
Retail Employee
Lake Compounce
05.2022 - 11.2022
Bachelor of Arts - Psychology
Central Connecticut State University
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