Isabella Blom
Cheeseburger In Paradise
Royal Oak,MI
10
years of professional experience
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Applebee's. Recognized for enhancing operational efficiency and cultivating warm relationships with guests. Proven ability to manage high-volume dining environments while maintaining cleanliness standards and collaborating effectively with team members to drive results.
Work History
Server
4 Years 4 Months- Leveraged skills acquired at Applebee's to enhance operational efficiency.
- Recognized as a premier morning server, committed to providing exceptional service that embodies the spirit of aloha.
- Oversaw high-volume cheeseburger operations in a bustling tourist area, ensuring efficient service and quick turnovers.
Bartender
1 Year 9 Months- Initiated bartending role during lockdown, facilitating to-go drink service and transitioning to in-bar service upon reopening.
- Kept bar presentable and well-stocked to meet customer needs.
Server/togo
3 Years 3 Months- Trained new servers on restaurant policies, menu items, and customer service techniques.
- Maintained cleanliness and organization of dining area to enhance guest experiencing.
- Upsold menu items to enhance customer dining experience and increase sales opportunities.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated as part of a five-member team to maintain service operations during COVID-19 lockdown.
Host
2 Years- Greeted and seated guests promptly, enhancing overall dining experience.
- Managed waitlists efficiently, optimizing table turnover and guest flow.
- Assisted in training new hosts on operational procedures and customer service standards.
- Communicated effectively with kitchen and wait staff to ensure smooth service delivery.
Education
High School Diploma
Skills
Strong work ethic
Exceptional customer service
Memory retention
Cleanliness standards
High volume dining
Team collaboration
Timeline
Server
Cheeseburger In Paradise
03.2022 - 07.2026Read More
Bartender
Applebee's Grill + Bare
02.2020 - 11.2021Read More
Server/togo
Applebee's Grill + Bar
08.2018 - 11.2021Read More
Host
Applebee's Grill + Bar
08.2016 - 08.2018Read More
Hartland High School
High School Diploma
Read More