Isabella Castillo
Southampton,NJ
Summary
Compassionate medical professional with a proven track record in direct patient care and emergency response. Adept at critical thinking and maintaining composure under pressure, consistently ensuring quality patient-focused care and efficient team collaboration.
Overview
1
1
Certification
4
4
years of professional experience
Work History
911 Dispatcher
County of Burlington
Westampton, NJ
04.2026 - Current
- Coordinated with law enforcement, fire, and medical personnel to facilitate effective emergency responses.
- Received and prioritized emergency calls, ensuring timely response from appropriate services.
- Operated multi-line phone systems to manage high volumes of incoming calls efficiently.
- Maintained accurate records of calls and actions taken for future reference and compliance.
- Ensured adherence to established protocols for handling sensitive information during emergencies.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
Medical Assistant
Cooper University Hospital
Moorestown, NJ
12.2023 - 04.2026
- Collected and prepared laboratory specimens while adhering to safety protocols.
- Documented patient histories and vital signs accurately to support clinical decision-making.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Worked in many different specialties: Family Medicine, Urogynecology, OBGYN, pain management, Vascular Surgery, Otolaryngology, Nephrology.
Medical Assistant
Virtua Health System
Moorestown, NJ
10.2022 - 12.2023
- Recorded patient histories and vital signs, enhancing accuracy of medical records and improving patient care delivery.
- Assisted in patient examinations by preparing medical instruments and ensuring cleanliness of examination rooms.
- Administered injections and medications under supervision, contributing to efficient treatment protocols.
- Coordinated with healthcare team to schedule appointments, optimizing patient flow and minimizing wait times.
Education
Health Sciences
Rowan College At Burlington County
Mount Laurel, NJSkills
- Works Well Under Pressure
- Critical thinking
- Active listening
- Computer skills
- Medical terminology
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Patient-focused care
- Reliable team player
- Specimens collection and processing
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
911 Dispatcher
County of Burlington
04.2026 - Current
Medical Assistant
Cooper University Hospital
12.2023 - 04.2026
Medical Assistant
Virtua Health System
10.2022 - 12.2023
Health Sciences
Rowan College At Burlington County