Isabella Chavez
Tempe,AZ
Summary
At Primm Boutique, I excelled as a Sales Associate, leveraging my problem-solving skills and teamwork to enhance store performance and customer satisfaction. I adeptly managed financial transactions and customer relations, contributing to a positive shopping environment. My knowledge of fashion trends and inventory tracking ensured clients received personalized and informed service, driving repeat business.
Overview
3
3
years of professional experience
Work History
Sales Associate
Primm Boutique
08.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Education
Bachelor of Arts - Fashion Merchandising
Arizona State University
Tempe, AZ05-2027
High School Diploma -
Granada High School
Livermore, CA06-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Flexible schedule
- Inventory tracking
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Primm Boutique
08.2021 - Current
Bachelor of Arts - Fashion Merchandising
Arizona State University
High School Diploma -
Granada High School
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