Isabella Collins
Weston,FL
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
1
1
Certification
Work History
Hostess
Zona Blu
09.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Cypress Bay High School
Weston, FL06.2024
Skills
- Dining Area Maintenance
- Guest Engagement
- Complaint Handling
- Customer Service
Certification
Word
PowerPoint
Student Pilot
25+ Hours in a Cessna Skyhawk 172
Efficiently make decisions in high-pressure situations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hostess
Zona Blu
09.2023 - Current
Cypress Bay High School
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