Isabella Correa
South Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Child Protective Investigator
Department of Children and Families
03.2023 - Current
- Conduct investigations of abuse, neglect, abandonment and/or special conditions for children
- Collect information through observation and interviews with the children, parents, relatives, and neighbors
- Assess danger threats, child vulnerabilities and caregiver protective capacities in order to determine whether a child is safe
- Arrange emergency placement for any child that cannot safely remain in their home
- Conduct initial/ongoing child present and impending danger assessments
- Documented cases meticulously, maintaining accurate records for court proceedings and agency use.
- Managed high caseloads efficiently, prioritizing tasks based on urgency and level of risk to the child.
- Collaborated with multidisciplinary teams to ensure comprehensive assessments and intervention plans for children at risk.
Case Manager
The Advocate Program
06.2021 - 03.2023
- Developed, coordinated and administered pre-trial diversion programs to eligible defendants
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments
- Received incoming phone calls and contact form submissions and provided timely responses to inquiries
- Entered data in case management system and handled database maintenance
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Education
Associate of Arts - Criminal Justice
Florida International University
Miami, FL12.2020
Skills
- Community Resources
- Information Gathering
- Teamwork and Cooperation
- Writing and Verbal Communication
- Confidentiality Practices
- Client Engagement and Assistance
Timeline
Child Protective Investigator
Department of Children and Families
03.2023 - Current
Case Manager
The Advocate Program
06.2021 - 03.2023
Associate of Arts - Criminal Justice
Florida International University
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