Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isabella de Freitas

Los Angeles,CA

Summary

Operations Assistant experienced in supporting operational workflows and coordinating processes in fast-paced environments. Skilled in documentation, cross-team communication, and process organization to help improve operational efficiency. Background in Psychology and UX research supports a user-centered approach to operational improvement.

Overview

7
7
years of professional experience

Work History

Operations Assistant

Pita Bread Bakery
Pomona, California
01.2024 - Current

• Supported operational coordination for a high-volume commercial bakery supplying pita bread to regional distributors and retail partners
• Maintained inventory records for production inputs including ingredients, packaging materials, and supplies
• Coordinated communication between production staff, suppliers, and distributors to support daily operational workflows
• Organized operational documentation and helped streamline administrative processes related to order management and logistics

Sales Development Representative

MotiveMetrics
09.2022 - 12.2023
  • Generated leads through strategic outreach, boosting scheduled meetings.
  • Managed lead qualification process through effective communication techniques.
  • Collaborated with marketing teams to align messaging and promotional strategies.
  • Utilized CRM software to track interactions and manage sales pipelines.

Office Manager

Peruva Auto Services
San Rafael, CA
08.2019 - 12.2020
  • Streamlined office operations in collaboration with service managers, boosting productivity and cash flow.
  • Oversaw inventory management and ordered office supplies as needed.
  • Scheduled meetings and appointments to enhance communication among management, clients, and vendors.
  • Implemented cost-saving initiatives while maintaining adequate inventory levels across multiple locations.

Education

UX/UI Design -

Noble Desktop
New York, NY
01-2025

BA Psychology

CSU Northridge
Los Angeles, CA
01-2022

AA International Business

Santa Barbara City College
Santa Barbara, CA
01-2019

Skills

Operations Coordination
Workflow & Process Organization
Cross-Team Communication
Documentation & Reporting
Data Entry & Record Management
Inventory & Order Tracking
Customer Feedback Analysis
Administrative Support
Vendor Coordination
User Research Support

Languages

  • English
  • Portuguese
  • Spanish

Timeline

Operations Assistant

Pita Bread Bakery
01.2024 - Current

Sales Development Representative

MotiveMetrics
09.2022 - 12.2023

Office Manager

Peruva Auto Services
08.2019 - 12.2020

UX/UI Design -

Noble Desktop

BA Psychology

CSU Northridge

AA International Business

Santa Barbara City College
Isabella de Freitas