Summary
Overview
Work History
Education
Skills
Timeline
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Isabella De Salamanca

Miami,FL

Summary

Hard-working Associates in Arts Business Administration major (3.750 GPA) currently attending Miami Dade College, with 1 year of work experience. Aiming to leverage a proven knowledge of conflict resolution and costumer satisfaction skills to successfully fill any job required by employer. Frequently praised as adaptable by my peers, I can be relied upon to help your company achieve its goals.

Overview

1
1
year of professional experience

Work History

Supervisor/Cake Decorator

Coldstone Creamery
Miami, FL
04.2021 - 12.2021
  • Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
  • Operated cash register and handled cash, credit card and check transactions.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Crew Team Member

Pizza Hut
Miami, FL
02.2021 - 04.2021
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
  • Used proper techniques to prepare food and ingredients.
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Operated register to process payments and collect cash payment for order totals.

Education

Associate of Science - Business Administration

Miami Dade College
Miami, FL
08.2023

Skills

  • Microsoft office
  • Detail-Oriented
  • Staff Supervision
  • Problem Solving
  • Reliable and Responsible
  • Cash Register Operations

Timeline

Supervisor/Cake Decorator

Coldstone Creamery
04.2021 - 12.2021

Crew Team Member

Pizza Hut
02.2021 - 04.2021

Associate of Science - Business Administration

Miami Dade College

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Isabella De Salamanca