Isabella Diaz
Pelion,SC
Summary
Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction. Over 6 years of dedicated food service experience.
Overview
3
3
years of professional experience
Work History
Food Service Associate
All In Restaurant Group (Publico)
08.2023 - 11.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
Basil Thai Cuisine
12.2021 - 01.2023
- Cultivated warm relationships with regular customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Hospitality Professional
Chick-fil-A
09.2020 - 06.2021
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Trained new staff members on proper customer service and hospitality policies.
- Observed established health and safety regulations to safeguard teams and guests.
Education
Bachelor of Science - Early Childhood Education
Midlands Technical College
West Columbia, SC05.2026
High School Diploma -
South Aiken High School
Aiken, SC06.2019
Skills
- Safe Food Handling
- Customer Service and Assistance
- Interpersonal Skills
- Attention to Detail
- Team Oriented
- Point of Sale Operation
- Suggestive Selling
Languages
Spanish
Limited Working
Timeline
Food Service Associate
All In Restaurant Group (Publico)
08.2023 - 11.2023
Server
Basil Thai Cuisine
12.2021 - 01.2023
Hospitality Professional
Chick-fil-A
09.2020 - 06.2021
Bachelor of Science - Early Childhood Education
Midlands Technical College
High School Diploma -
South Aiken High School
Similar Profiles
Haley PayneHaley Payne
Server at PublicoServer at Publico
Heysha Ayala HernandezHeysha Ayala Hernandez
Servicio al Cliente at Atendiendo al PublicoServicio al Cliente at Atendiendo al Publico
Caroline McNeelyCaroline McNeely
Server at Publico Kitchen And TapServer at Publico Kitchen And Tap