Summary
Overview
Work History
Education
Skills
Personal Information
ADDITIONAL
Timeline
Generic

Isabella Dwyer

Lakeland,FL

Summary

Hardworking and adaptable college student with experience in customer service, education, and hospitality. Strong communication and organizational skills, with a proven ability to handle multiple responsibilities and provide excellent support in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Receptionist

Live Hydration Spa
05.2025 - Current
  • Answered phone promptly and recommended I.V. bags based on the clients needs.
  • Assisted Registered nurses with taking blood pressure and client care.
  • Successfully marketed and sold memberships and packages.
  • Resolved customer problems and complaints.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Call Center employee

Hand and Stone Spas
11.2024 - 05.2025
  • - Managed and scheduled appointments for customers in a fast-paced environment.
  • - Respond to customer inquiries and resolve issues efficiently with up to 100 calls a day.
  • - Maintain accurate records of conversations and follow-up tasks.
  • - Provide support with billing, technical issues, and service information.
  • - Collaborated with team members and supervisors to escalate complex issues and share feedback for service improvement.

After care teacher

All Saints Academy
09.2023 - 05.2024
  • - Supervised and engaged students in educational and recreational activities through the day.
  • - Maintained accurate documentation, including daily attendance, behavioral reports, and incident records, following all safety and privacy protocols.
  • - Communicated with parents and school staff about student progress and behavior.

Education

Radiology

Polk state college

Skills

  • Office management
  • Scheduling appointments
  • Reception desk management
  • Greeting and seating clients
  • Multi-line telephone systems
  • Business operations

Personal Information

ADDITIONAL

  • Technical skills: Google doc, Zenoti, Google sheets
  • Customer Service or Call Center training
  • Comfortable working independently or in team environments

Timeline

Receptionist

Live Hydration Spa
05.2025 - Current

Call Center employee

Hand and Stone Spas
11.2024 - 05.2025

After care teacher

All Saints Academy
09.2023 - 05.2024

Radiology

Polk state college

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Isabella Dwyer