Isabella Franzone
Wheaton
Summary
Developed strong customer service and multitasking skills in a high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining a positive and professional attitude. Seeking to transition into a new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
Stonebridge Country Club
Aurora, IL
05.2026 - Current
- Delivered exceptional service to guests, ensuring satisfaction and timely order fulfillment.
- Collaborated with kitchen staff to coordinate meal preparation and presentation for events.
- Maintained the cleanliness of the dining area, adhering to health and safety standards consistently.
- Assisted in training new servers on restaurant protocols and customer service best practices.
- Elevated the guest experience by proactively anticipating their needs throughout their visit.
Restaurant Hostess
Bar Poca Madre
Burr Ridge, IL
06.2024 - 01.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using OpenTable system.
- Communicated daily specials and menu items to enhance guest experience.
- Collaborated with servers and kitchen staff to optimize seating flow.
Beauty Advisor
Ulta Beauty Inc.
Wheaton, IL
10.2023 - 01.2024
- Delivered exceptional customer service through personalized product recommendations and consultations.
- Assisted clients in product selection, promoting beauty brands and enhancing overall shopping experience.
- Maintained up-to-date knowledge of current beauty trends, products, and techniques to inform customers effectively.
- Executed inventory management tasks, ensuring stock levels met operational needs and store presentation standards.
Education
Bachelor of Science - Psychological Scienes
University of Arizona
Tucson05-2029
High School Diploma -
Wheaton Warrenville South High School
Wheaton, IL05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Team collaboration
- Relationship management
- Excellent communication
- Professional appearance
Timeline
Server
Stonebridge Country Club
05.2026 - Current
Restaurant Hostess
Bar Poca Madre
06.2024 - 01.2025
Beauty Advisor
Ulta Beauty Inc.
10.2023 - 01.2024
Bachelor of Science - Psychological Scienes
University of Arizona
High School Diploma -
Wheaton Warrenville South High School