ISABELLA FUENTES
Sacramento,CA
Summary
Demonstrates strong analytical, teamwork and collaboration skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Representative
Gurnick Academy Medical Arts
Sacramento, CA
05.2025 - Current
- Participated in regular team meetings to address operational improvements and discuss opportunities for enhancing guest services; Answered multi-line phone system, delivering messages to staff and greeting visitors; Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems; Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships; Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues; Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success; Maintained inventory of office supplies and placed orders.
Sales Associate
Madam Butterfly Boutique
Sacramento, CA
08.2022 - 04.2025
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise; Handle cash transactions efficiently; Answer incoming calls and made reminder calls to notify new and repeat customers of new merchandise that arrived, available store credit, upcoming events and online order arrivals; Managed returns, exchanges, and refunds in accordance with store policy; Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates; Collaborated with team members to achieve monthly sales targets.
Restaurant Team Member
Jacks Urban Eats
Sacramento, CA
02.2022 - 07.2022
- Assembled salads, sandwiches, and other dishes according to recipe specifications; Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed; Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Bachelor of Science - Health Sciences
California State University, Sacramento
Sacramento, CASkills
- Customer service
- Problem-solving skills
- Verbal & written communication
- Google doc, teams, sheets, etc
- Multi-line telephone operation
- Multitasking and prioritization
- Data entry
- Administrative support
- File organization
- Clerical support
Certification
EKG Monitor Tech
Timeline
Front Desk Representative
Gurnick Academy Medical Arts
05.2025 - Current
Sales Associate
Madam Butterfly Boutique
08.2022 - 04.2025
Restaurant Team Member
Jacks Urban Eats
02.2022 - 07.2022
Bachelor of Science - Health Sciences
California State University, Sacramento