Isabella Gamble
Stanwood,WA
Summary
Dynamic professional with versatile experience in childcare and administrative roles. Known for excellence in coordinating activities and mentoring staff, contributing to enhanced community engagement and program success.
Overview
3
3
years of professional experience
Work History
Front Office Assistant
Arlington Boys & Girls Club
Arlington, WA
06.2024 - Current
- Managed front desk operations, ensuring efficient visitor check-in and child safety protocols.
- Coordinated communication between staff and families, enhancing service delivery and responsiveness.
- Maintained accurate records of member activities and attendance using database management systems.
- Assisted in organizing events, contributing to community engagement initiatives and program success.
- Developed informational materials for parents, improving awareness of club programs and resources.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Developed procedures for handling sensitive information, maintaining confidentiality and adhering to company policies.
Childcare Site Director
Arlington Boys & Girls Club
Arlington, WA
01.2023 - Current
- Directed daily operations, ensuring a safe and engaging environment for children.
- Supervised staff, mentoring educators to enhance program delivery and child engagement.
- Developed and implemented age-appropriate curricula, fostering growth and development in children.
- Coordinated activities and events, promoting teamwork and social skills among participants.
- Evaluated program outcomes, adjusting strategies to improve participant experiences and satisfaction.
- Trained new staff on policies, procedures, and best practices in childcare management.
- Increased parent satisfaction by maintaining open communication channels and providing regular updates on their child''s progress.
Education
No Degree - Nursing School
Everett Community College
Everett, WAHigh School Diploma -
Weston High School
Arlington, WA06-2021
Skills
- Problem-solving skills
- Time management
- Data entry
- Administrative skills
- Cash handling
- Billing and invoicing
- Reception duties
- Business correspondence
- Filing and data archiving
Timeline
Front Office Assistant
Arlington Boys & Girls Club
06.2024 - Current
Childcare Site Director
Arlington Boys & Girls Club
01.2023 - Current
No Degree - Nursing School
Everett Community College
High School Diploma -
Weston High School