Isabella Holland
West Jordan,UT
Overview
8
8
years of professional experience
Work History
Flight Attendant
United Airlines
05.2023 - Current
- Delivered safety briefings and enforced FAA and company compliance throughout flight operations.
- Assisted passengers with boarding, seating, and special service requests.
- Responded to in-flight emergencies using airline procedures and coordinated crew actions.
- Monitored cabin conditions and addressed passenger concerns with calm, professional communication.
Server/Bartender
Rooster’s Wings
06.2022 - 05.2023
- Greeted guests promptly, presented menu options, and ensured dietary restrictions were acknowledged.
- Took accurate food and beverage orders, entered requests into POS system, and coordinated timely kitchen communication.
- Prepared cocktails, beer, and house beverages while following responsible service and portion control standards.
- Delivered food and drinks efficiently, verified order accuracy, and addressed guest needs with professionalism.
Server
Skyline Chili
11.2018 - 06.2022
- Took dine-in and carryout orders accurately using POS system.
- Resolved guest concerns professionally to preserve positive dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Shift Lead
Dunkin' Donuts
06.2021 - 03.2022
- Supervised shift operations, assigned tasks, and maintained smooth workflow across front counter and drive-thru.
- Trained new hire employees on register procedures, beverage preparation, and guest service standards.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for guests.
- Enforced food safety, sanitation, and cleanliness standards throughout work areas.
Education
Biology 2020-2022
University of Cincinnati
Cincinnati, OHCosmetology License 2020 -
Southern Hills Career Technical School
Georgetown, OHHigh School Diploma 2020 -
Georgetown High School
Georgetown, OHSkills
- Customer service
- Adaptability and flexibility
- Multitasking and organization
- Emergency situations management
- Amiability
- Time management
- CPR certified
Timeline
Flight Attendant
United Airlines
05.2023 - Current
Server/Bartender
Rooster’s Wings
06.2022 - 05.2023
Shift Lead
Dunkin' Donuts
06.2021 - 03.2022
Server
Skyline Chili
11.2018 - 06.2022
Biology 2020-2022
University of Cincinnati
Cosmetology License 2020 -
Southern Hills Career Technical School
High School Diploma 2020 -
Georgetown High School