Isabella Isenberger
Honolulu,HI
Summary
Customer-focused candidate with excellent communication and interpersonal skills. Works well under pressure and with others in a team based workplace. Handles reservations, seating arrangements and welcoming guests. Looking to work part-time; weekends and weekday shifts.
Overview
2
2
years of professional experience
Work History
Lead Hostess
Pizza Nova
02.2022 - 08.2023
- Efficiently managed reservations and seating arrangements.
- Greeted customers warmly upon arrival and provided friendly and warm presence.
- Collaborated with servers and kitchen staff to optimize table turnover rates and overall restaurant efficiency.
- Consistently supported coworkers during busy periods or when shortstaffed by picking up other duties like foodrunning, bussing, or take-out counter.
- Assisted management with hiring, training, and evaluating new host/hostess.
- Managed special events coordination.
- Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
- Supported servers, food runners, and bussers with keeping dining area ready and tables set for every guest.
- Strong customer service skills, leading to a high rate of return visits and positive reviews.
- Answered phone calls to take orders, give information and document reservations.
- Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting problem-solving skills.
Food Handler
Pure Acai
04.2021 - 11.2022
- Collaborated with team members to maintain a smooth workflow during peak hours.
- Greeted incoming customers and provided reliable, friendly customer service.
- Demonstrated strong multitasking skills by managing multiple tasks simultaneously (taking orders and greeting customers, preparing the food, serving the food, and handling to-go orders.)
- Cleaned and sanitized dishes, utensils, and equipment. As well as cleaning the shop at the end of each shift.
- Worked closely with management to identify areas for improvement within the kitchen operations.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Maintained composure and work quality while under stress.
- Handled shipment orders and inventory,
Education
Bachelor of Science - Sociology
University of Hawaii At Manoa
Honolulu, HI05.2027
High School Diploma -
Point Loma High School
San Diego, CA06.2023
Skills
- Strong leadership
- Customer service excellence
- Staff Training
- Dining Area Maintenance
Languages
French
Elementary
Portuguese
Elementary
Timeline
Lead Hostess
Pizza Nova
02.2022 - 08.2023
Food Handler
Pure Acai
04.2021 - 11.2022
Bachelor of Science - Sociology
University of Hawaii At Manoa
High School Diploma -
Point Loma High School
Similar Profiles
Zohal KhorsandZohal Khorsand
Self Employed at Pizza NovaSelf Employed at Pizza Nova
Kirandeep KaurKirandeep Kaur
Pizza Maker , Customer Service at Pizza NovaPizza Maker , Customer Service at Pizza Nova
Kishan PatelKishan Patel
Crew Member – Kitchen & Front Counter at Pizza NovaCrew Member – Kitchen & Front Counter at Pizza Nova