Isabella Klees

Customer Experience

• Engage with customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

• Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits

Operations

• Provide customers with courteous, friendly, fast, and efficient service.

• Recommend items for sale to customer and recommends trade-up and/or companion items.

• Register customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

• Keep counters and shelves clean and well merchandised, takes inventory, and maintains records. Check in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

• Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
• Developed lesson plans and routines for individual students to meet personal goals and abilities.
• Coordinated with other instructors and coaches to determine student advancement and progress.
• Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
• Taught students how to perform split leaps, back handsprings and other special techniques.

• Fostered a positive and supportive environment, promoting teamwork and sportsmanship among cheerleaders.
• Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
• Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
• Consistently enforced safety protocols during practices, reducing injury rates among participants significantly.
• Prepared athletes for special competitions and tournaments.
• Choreographed creative routines that captivated audiences at sporting events and competitions alike.

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.