Isabella Kraft
New York,USA
Summary
Experienced barkeeper skilled in crafting a diverse range of cocktails and delivering outstanding customer service in high-pressure settings. Demonstrates exceptional multitasking abilities and a talent for creating a vibrant and positive atmosphere. Seeking opportunities to expand knowledge and expertise in mixology.
Overview
4
4
years of professional experience
Work History
Sogno Toscano
Bartender / Server/ Barista
New York, USA
07.2024 - Current
- Delivered superior customer service by skillfully managing the bar, preparing a diverse range of beverages in a fast-paced environment
- Managed up to 15 tables simultaneously, ensuring exceptional customer satisfaction.
- Handled all aspects of bartending for the entire restaurant, from drink preparation to customer interaction.
Summer Intern
Ritz Carlton
Laguna Beach, USA
06.2022 - 10.2022
- Received an award for outstanding leadership and customer service, with consistent positive mentions in three reviews for attention to detail and service excellence at the Ritz Carlton Dana Point
- Engaged in thoughtful conversations, anticipated guest needs, and provided complimentary items, resulting in heightened guest satisfaction and loyalty
Intern / Writer
Finger Print Communications
Laguna Beach, USA
08.2021 - 12.2021
- Maximized public outreach by partnering with influencers and organizing paid partnerships
- Developed a formula function to expedite the calculation of client publicity from press clips
- Enhanced publicity and reporting by orchestrating events to boost client visibility, leading to increased brand awareness
- Implemented comprehensive status reports for clients, providing a clear assessment of obtained publicity and impact
Hostess/Server
Brussel’s Bistro
Laguna Beach, USA
07.2020 - 09.2021
- Planned restaurant layout for guests each night on Open Table
- Gained excellent communication skills by speaking with dozens of people each night
- Built and maintained professional relationships with regular clients
Education
-
New York University
New York, New York05.2025
Skills
- Mixology
- Bartending
- Inventory management
- Speed and efficiency
- Bar setup and breakdown
- Product knowledge
- Customer service
- Adaptability
Accomplishments
- National Honor Society, 09/20 - Present
- Dean’s List, 09/20 - Present
Languages
Spanish
Professional
Timeline
Sogno Toscano
Bartender / Server/ Barista
07.2024 - Current
Summer Intern
Ritz Carlton
06.2022 - 10.2022
Intern / Writer
Finger Print Communications
08.2021 - 12.2021
Hostess/Server
Brussel’s Bistro
07.2020 - 09.2021
-
New York University
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