Isabella Lay
Albuquerque
Summary
Dynamic and dedicated professional with a strong background in customer service and hospitality. Willing and able to learn and adjust to whatever tasks are given. Committed to safety and teamwork, ensuring a welcoming environment while maintaining high standards of cleanliness and organization.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Hostess
Pana’s Cafe
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Backed up servers by checking on tables and retrieving items for guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Ride Operator
Cliff’s Amusement Park
06.2025 - Current
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Supported fellow team members in maintaining a cohesive work environment focused on guest satisfaction and safety adherence.
Education
Basic Education
New Mexico Youth Challenge Academy
Roswell, NM12-2024
No Degree - Fire Science
Eastern New Mexico University
Roswell, NM12-2024
Skills
- Customer service
- Hospitality and accommodation
- Effective multitasking
- Patience and empathy
- Complaint handling and problem-solving
- Safety monitoring
- Teamwork and collaboration
- Time management
- Strong work ethic and reliability
- Effective cleaning
Certification
- CPR Certified
Languages
ASL
Limited Working
Timeline
Ride Operator
Cliff’s Amusement Park
06.2025 - Current
Hostess
Pana’s Cafe
Basic Education
New Mexico Youth Challenge Academy
No Degree - Fire Science
Eastern New Mexico University
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