Isabella Llamas
Upland,CA
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
3
3
years of professional experience
Work History
Shift Leader
Bakers Burgers
Upland
03.2023 - 05.2024
- Maintained an organized work environment by delegating tasks to staff as needed.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
Crew Member
Bakers Burgers
Upland
09.2021 - 03.2023
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Restocked kitchen supplies including food products and utensils.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Cashier
Legends Burgers
Upland
06.2021 - 08.2021
- Balanced daily transactions on a computerized point-of-sale system.
- Ensured compliance with all safety regulations within the store environment.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
Golden State Merit Diploma
Upland High School
Upland, CA06-2022
Some College (No Degree) - In Pursuit of Associates of Art in Kinesiology
Mt. San Antonio College
Walnut, CASkills
- Customer Service Management
- Assigning Work
- Problem-Solving
- Issue Resolution
- Strong verbal and written communication
- Positive Attitude
- Telephone Etiquette
- Safety
- Lift 50 pounds
Timeline
Shift Leader
Bakers Burgers
03.2023 - 05.2024
Crew Member
Bakers Burgers
09.2021 - 03.2023
Cashier
Legends Burgers
06.2021 - 08.2021
Golden State Merit Diploma
Upland High School
Some College (No Degree) - In Pursuit of Associates of Art in Kinesiology
Mt. San Antonio College
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