Isabella Lopez
Miami
Summary
Dynamic sales associate with expertise in customer service and problem-solving. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Results-driven Sales Associate known for productivity and efficient task completion. Specialize in customer relationship management, product knowledge, and persuasive communication
Overview
3
3
years of professional experience
Work History
Sales Associate
Crystal Laser Gift
Miami
06.2024 - 10.2024
- Assisted customers in selecting personalized laser-etched gifts.
- Provided exceptional customer service by addressing inquiries and concerns.
- Implemented store cleanliness and organization standards daily.
- Greeted customers and provided exceptional customer service.
Customer Service Representative
Accedo Technologies
Cali
01.2023 - 03.2023
- Assisted customers with inquiries through phone and email communication.
- Processed customer orders accurately and efficiently using internal systems.
- Resolved customer complaints by providing effective solutions and support.
Waitress Trainee
Panna
Weston
04.2022 - 07.2022
- Assisted in taking customer orders accurately and promptly.
- Served food and beverages according to restaurant standards.
- Maintained cleanliness and organization of tables and dining area.
- Handled cash register transactions accurately during shifts.
Education
High School Diploma -
Diana Oese Bilingual School
Cali, Colombia.06-2018
University ICESI
Cali, Colombia.Skills
- Customer service
- Customer relationship management
- Conflict resolution
- Team collaboration
- Effective communication
- Organization skills
Languages
English
Professional
Spanish
Professional
Timeline
Sales Associate
Crystal Laser Gift
06.2024 - 10.2024
Customer Service Representative
Accedo Technologies
01.2023 - 03.2023
Waitress Trainee
Panna
04.2022 - 07.2022
High School Diploma -
Diana Oese Bilingual School
University ICESI