Isabella Montes
Concord
Summary
Dynamic and organized professional with a proven track record in customer service at Align Yoga. Skilled in multitasking and time management, I excelled in creating welcoming environments and efficiently coordinating appointments. My attention to detail and strong listening skills ensured outstanding guest experiences, contributing to a positive atmosphere in high-pressure situations.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Align Yoga
10.2023 - 06.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Restaurant Hostess
Broderick Roadhouse
03.2022 - 08.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- I also was a expo where I served the customers plates and got them anything else they needed if necessary.
Education
Bachelor of Arts - Psychology
California State University, Chico
Chico, CA05-2026
Associate of Arts - Psychology
Diablo Valley College
Pleasant Hill, CA06-2022
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Organized
- Mutlitasker
Timeline
Front Desk Receptionist
Align Yoga
10.2023 - 06.2024
Restaurant Hostess
Broderick Roadhouse
03.2022 - 08.2023
Bachelor of Arts - Psychology
California State University, Chico
Associate of Arts - Psychology
Diablo Valley College
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