Isabella Nartey
Brandywine,MD
Summary
Seeking Position in Program Administrative Health Services, With many years of Experiences and Knowledge. Assisted teams in achieving targets by providing support in fast-paced environments. Contributed to strategic planning and hands-on tasks to enhance organizational performance. Aided in delivering impactful solutions through collaborative efforts. Demonstrated expertise in navigating challenges with a hands-on approach to problem-solving. Assisted teams in managing various tasks while maintaining a positive outlook. Accepted additional responsibilities to support team objectives. Assisted team in achieving company objectives through effective organization and support. Eager to contribute to entry-level role by leveraging strong organizational skills.
Overview
13
13
years of professional experience
Work History
Independent Medicare Insurance Agent
1099 Direct Agent To Insurance Carriers
Brandywine, MD
01.2026 - Current
- Dedicated Independent Medicare Insurance Agent with extensive knowledge of Medicare plans and regulations.
- Skilled in assessing client needs and guiding them through the selection of appropriate Medicare plans.
- Expert at educating clients on the benefits and implications of various Medicare products and services.
- Committed to staying updated on industry trends and legislative changes affecting Medicare.
Director Of Operations/Owner
Jesiree Chop House & Lounge LLC
Washington, DC
10.2022 - 04.2024
- Accomplished Director of Operations/Owner with over 10 years of experience in the restaurant industry, specializing in enhancing operational efficiency.
- Expert in developing and implementing strategic plans to drive growth and reduce costs.
- Strong background in project management, with a track record of successfully leading cross-functional teams to achieve business objectives.
- Demonstrated ability to analyze complex data and leverage insights to inform operational decisions and improve performance outcomes.
Director of Operations/Owner
Salt Restaurant & Lounge LLC
New York, NY
03.2018 - 02.2022
- Proven track record of successfully launching and managing multiple restaurant locations, driving significant revenue growth.
- Expert in streamlining operations, enhancing customer service, and implementing cost-control measures.
- Skilled in staff recruitment, training, and development, fostering a high-performance team culture.
- Strong ability to analyze market trends and adapt strategies to meet customer demands effectively.
Dental Office Manager
Woodbury Dental Arts
New York, NY
05.2017 - 08.2021
- Developed and implemented efficient scheduling systems to optimize patient flow and reduce wait times.
- Managed billing processes and insurance claims, ensuring accuracy and timely submissions.
- Trained and mentored staff on best practices for patient care and office protocols.
- Enhanced office procedures by introducing digital record-keeping systems to streamline operations.
- Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Evaluated operational workflows, identifying areas for improvement to increase overall efficiency.
Dental Assistant
42nd St Dental
New York, NY
07.2013 - 09.2016
- Assisted in patient management and appointment scheduling, ensuring efficient office flow.
- Prepared treatment rooms, instruments, and materials for dental procedures to maintain a sterile environment.
- Educated patients on oral hygiene practices and post-treatment care to promote better health outcomes.
- Maintained accurate patient records, documenting treatment plans and progress for comprehensive care continuity.
- Collaborated with dentists to develop customized treatment plans based on individual patient needs and preferences.
- Trained new staff on office protocols and best practices to enhance team performance and service quality.
Education
Bachelor of Science - Human Biology
Logan University
Chesterfield, MO04.2026
Bachelor of Arts - Business Administration And Management/Financing
Berkeley College
New York (City), NY06.2014
Skills
- Managed budget administration activities to support organizational financial objectives
- Organized and conducted meetings to enhance team communication and project alignment
- Managed logistics oversight to optimize inventory management and distribution processes
- Coordinated resources to support operational objectives and enhance team performance
- Developed and maintained partnerships to support organizational objectives and expand market reach
- Facilitated strategic organizational leadership to drive operational efficiency and employee engagement
- Administered financial management and budgeting strategies to optimize resource allocation
- Implemented compliance management strategies to mitigate risks and enhance operational integrity
- Evaluated and revised existing policies and procedures to ensure compliance and efficiency
- Facilitated the implementation of policies to enhance organizational effectiveness and governance
Timeline
Independent Medicare Insurance Agent
1099 Direct Agent To Insurance Carriers
01.2026 - Current
Director Of Operations/Owner
Jesiree Chop House & Lounge LLC
10.2022 - 04.2024
Director of Operations/Owner
Salt Restaurant & Lounge LLC
03.2018 - 02.2022
Dental Office Manager
Woodbury Dental Arts
05.2017 - 08.2021
Dental Assistant
42nd St Dental
07.2013 - 09.2016
Bachelor of Science - Human Biology
Logan University
Bachelor of Arts - Business Administration And Management/Financing
Berkeley College