Isabella Nastasi
Bradenton,FL
Summary
Active listener with talent for guiding customers to appropriate products. Reliable, efficient, timely and organized. Goal-oriented individual versed in greeting a high-volume of customers and recommending merchandise.
Overview
7
7
years of professional experience
Work History
Sales Associate
Pastryland Bakery
04.2017 - 12.2023
- Work flexible schedule and extra shifts to meet business needs.
- Answer questions about store policies and address customer concerns.
- Promote customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Work closely with shift manager to solve problems and handle customer concerns.
- Replenish sales floor merchandise and organize shelves for optimal appearance.
- Check identification for proof-of-age for alcohol sales. (ServSafe Certified)
- Greet over 100 customers per day.
- Complete inventory counts and order merchandise.
- Perform cash and card transactions to complete customer purchases.
- Complete phone and in-person orders.
- Train new employees.
Intern
Enterprise Holdings
01.2023 - 04.2023
- Top half of Matrix for February 2023.
- Multiple positive shout-outs from customers each month.
- Consistent sales of products and services on both retail and insurance tickets.
- Interacted with customers by phone, email, or in-person to provide information.
Bartender
Crook Point Brewing
11.2023 - 12.2023
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Kept bar presentable and well-stocked to meet customer needs.
Education
Bachelor of Science - Business Management And HR
Rhode Island College
Providence, RI12.2023
High School Diploma -
Johnston Senior High School
Johnston, RI05.2019
Skills
- Customer Relations
- Adaptability and Flexibility
- Employee Training and Supervision
- Product Advertising
- Coordinating Orders
- Maintaining Clean Work Areas
- Sales Proficiency
- Verbal and Written Communication
- Dependable and Cooperative
- 6 Years of Customer Service
- Leadership
- Time Management
Certifications
National Society of Leadership and Success
- Certificate of Completion completed in October 2020.
Bloomberg Market Concepts (BMC) Certification
- Certificate of Completion completed on June 5th, 2023
Volunteer Work
Charitable work for:
- McAuley Village
- St. Mary's Home for Children
Timeline
Bartender
Crook Point Brewing
11.2023 - 12.2023
Intern
Enterprise Holdings
01.2023 - 04.2023
Sales Associate
Pastryland Bakery
04.2017 - 12.2023
Bachelor of Science - Business Management And HR
Rhode Island College
High School Diploma -
Johnston Senior High School
Similar Profiles
Kyle CountrymanKyle Countryman
Baker/Deli Counter/Customer Service Representative at VINNIE'S BAKERY & DELI/ VANESSA'S BAKERY/ LAURA'S BAKERY & DELIBaker/Deli Counter/Customer Service Representative at VINNIE'S BAKERY & DELI/ VANESSA'S BAKERY/ LAURA'S BAKERY & DELI
JENIFER GILEJENIFER GILE
Event and Catering Manager at Mason Dixon Bakery - A Gluten Free BakeryEvent and Catering Manager at Mason Dixon Bakery - A Gluten Free Bakery
Nosratollah SheydaNosratollah Sheyda
Bread Baker at Fair fadility bakery and mom's lavash bakeryBread Baker at Fair fadility bakery and mom's lavash bakery
Joey HuntJoey Hunt
Director of Asset Protection & Corporate Security at TapestryDirector of Asset Protection & Corporate Security at Tapestry
Peterson OlivieraPeterson Oliviera
Installer at Condition AirInstaller at Condition Air