I am an attentive and experienced server seeking employment. I relocated to Chapel Hill late September and I am available to start immediately. I have a superior knowledge of dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Engaging personality, flexible approach, upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
15
15
years of post-secondary education
Work History
Server
Howard’s Pub INC
Ocracoke Island, NC
03.2020 - 09.2023
Greeted new customers, discussed specials, and took drink orders.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
Provided recommendations on menu items and upsold food and drinks to increase sales.
Trained new waitstaff on proper food handling, customer service and safety procedures.
Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Reference available upon request
Lead Sandwich Maker
Ocracoke Island Variety Store
Ocracoke Island, NC
03.2020 - 02.2023
Operated manual and electric appliances to peel, slice, and trim food.
Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Executed sandwich artistry duties with very low occurrence of errors.
Prepared and presented food in compliance with health and safety guidelines.
Monitored inventory and requisitioned low-stock items.
Restocked and rotated stock in display case to mitigate stock loss.
Kept workplace clean and organized in line with restaurant policies.
Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
Prepared salads, soups and sandwiches for customers.
Kept kitchen, counter and dining areas cleaned and sanitized.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Reference available upon request
Server
Gingerbread Bakery
Belhaven, NC
05.2018 - 12.2019
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Bussed and reset tables to keep dining room and work areas clean.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Greeted new customers, discussed specials, and took drink orders.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Informed customers about daily and seasonal specials.
Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Server
Highway 55/ Andy’s
Belhaven, NC
04.2018 - 12.2019
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Bussed and reset tables to keep dining room and work areas clean.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Greeted new customers, discussed specials, and took drink orders.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Trained new servers on restaurant policies and procedures.
Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Provided recommendations on menu items and upsold food and drinks to increase sales.
Education
High School Graduate -
Pungo Christian Academy
Belhaven, NC
10.2004 - 06.2019
Skills
Menu memorization
undefined
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.