Isabella Noble
Waitress
Chapel Hill,NC
Summary
I am an attentive and experienced server seeking employment. I relocated to Chapel Hill late September and I am available to start immediately. I have a superior knowledge of dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Engaging personality, flexible approach, upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
15
15
years of post-secondary education
Work History
Server
Howard’s Pub INC
Ocracoke Island, NC
03.2020 - 09.2023
- Greeted new customers, discussed specials, and took drink orders.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Reference available upon request
Lead Sandwich Maker
Ocracoke Island Variety Store
Ocracoke Island, NC
03.2020 - 02.2023
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Executed sandwich artistry duties with very low occurrence of errors.
- Prepared and presented food in compliance with health and safety guidelines.
- Monitored inventory and requisitioned low-stock items.
- Restocked and rotated stock in display case to mitigate stock loss.
- Kept workplace clean and organized in line with restaurant policies.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
- Prepared salads, soups and sandwiches for customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Reference available upon request
Server
Gingerbread Bakery
Belhaven, NC
05.2018 - 12.2019
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Informed customers about daily and seasonal specials.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Server
Highway 55/ Andy’s
Belhaven, NC
04.2018 - 12.2019
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Trained new servers on restaurant policies and procedures.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
Education
High School Graduate -
Pungo Christian Academy
Belhaven, NC 10.2004 - 06.2019
Skills
Menu memorization
Beverage preparation
Guest relations management
To-go order preparation
High-volume dining
Stocking and replenishing
Accurate money handling
Sales expertise
Hospitality service expertise
Food running
Order accuracy
Food preparation and safety
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Server
Howard’s Pub INC
03.2020 - 09.2023
Lead Sandwich Maker
Ocracoke Island Variety Store
03.2020 - 02.2023
Server
Gingerbread Bakery
05.2018 - 12.2019
Server
Highway 55/ Andy’s
04.2018 - 12.2019
High School Graduate -
Pungo Christian Academy
10.2004 - 06.2019