Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isabella Pena

Gurnee,IL

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

Work History

Receptionist

NOS Healthcare
2023.06 - 2023.09
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Organized, maintained and updated information in computer databases.

Education

Nursing

Carthage College
Kenosha, WI
05.2027

High School Diploma -

DePaul College Prep
Chicago, IL
05.2023

Skills

  • Business Operations Understanding
  • Time Management
  • Document Control
  • Reception Desk Management
  • Organization Skills
  • Reminder Calls
  • Call Answering and Routing
  • Verbal and Written Communication
  • Customer and Client Relations
  • Sorting and Labeling
  • Telephone Skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Receptionist

NOS Healthcare
2023.06 - 2023.09

Nursing

Carthage College

High School Diploma -

DePaul College Prep
Isabella Pena