Isabella Perez
Houston
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Mambo Seafood. Proven ability to enhance guest engagement and ensure order accuracy. Proficient in point of sale operation and safe food handling. Adept at team collaboration, consistently achieving high customer satisfaction. Fluent in multiple languages, enhancing communication and service delivery.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Mambo Seafood
03.2025 - 06.2025
- Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
- Managed order accuracy and efficiency, coordinating with kitchen staff to meet customer expectations.
- Assisted in training new team members on menu knowledge and proper service techniques.
Squad Member
MOD Pizza
02.2024 - 10.2024
- Prepared and assembled pizzas according to customer specifications, ensuring quality and accuracy.
- Maintained cleanliness and organization of work area to promote a safe environment for team members.
- Assisted in inventory management by restocking ingredients and supplies as needed during peak hours.
- Operated kitchen equipment efficiently, adhering to safety protocols and operational guidelines.
Barista
Starbucks
06.2024 - 08.2024
- Prepared and served high-quality beverages in fast-paced environment.
- Operated espresso machines and coffee grinders with precision.
- Maintained cleanliness of work areas, ensuring compliance with health standards.
- Assisted customers in selecting products, enhancing overall experience.
Education
High School Diploma -
Eastwood Academy HS
Houston, TX06-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Food running
- Menu memorization
- Team collaboration
- Point of sale operation
- Foreign language proficiency
Certification
- Food Handler's License
- Texas Alcohol Beverage Commission (TABC) License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Mambo Seafood
03.2025 - 06.2025
Barista
Starbucks
06.2024 - 08.2024
Squad Member
MOD Pizza
02.2024 - 10.2024
High School Diploma -
Eastwood Academy HS