Hi, I’m
Isabella Peters
Syracuse,NY
Summary
Dynamic professional with a proven track record in customer service and roof installation, honed at Buckle and Van Derhoof Roofing. Excelled in building customer loyalty through exceptional service and skilled in various roofing systems, demonstrating teamwork and problem-solving abilities. Achieved significant improvements in customer satisfaction and project efficiency.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Energetic and dependable, equipped with solid understanding of safety protocols and basic construction techniques. Possesses hands-on familiarity with tools and materials used in roofing, such as ladders and power tools. Committed to delivering high-quality workmanship and contributing to overall success of projects.
Overview
2
years of professional experience
Work History
Buckle
Sales Associate
04.2023 - Current
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built relationships with customers to encourage repeat business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Van Derhoof Roofing
Roofing Laborer
07.2022 - 08.2023
Job overview
- Cleaned up work areas upon completion of projects.
- Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Operated variety of tools and equipment to safely and efficiently perform tasks.
- Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
- Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
- Installed, repaired, and replaced single-ply roofing systems.
Education
Onondaga Community College, Syracuse, NY
Associate in Engineering Technology from Architecture
08-2025
Skills
- Customer service
- Flexible schedule
- Teamwork and collaboration
- Excellent people skills
- Problem-solving skills
- Roof repair
- Roof installation
- Flat roofing
- Flashing installation
- Shingle installation
- Waterproofing systems
Timeline
Sales Associate
Buckle
04.2023 - Current
Roofing Laborer
Van Derhoof Roofing
07.2022 - 08.2023
Onondaga Community College
Associate in Engineering Technology from Architecture
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