Isabella Pranvaku
Hamilton
Summary
Motivated Sales Associate with strong customer service and relationship-building abilities. Adapted to changing sales strategies to enhance customer engagement and satisfaction. Committed to team collaboration and achieving store performance goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
Express Clothing
Lawrenceville, NJ
01.2026 - Current
- Adapted quickly to changing sales strategies and promotional events to maximize customer engagement.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Collaborated with team members to improve overall store performance, sharing best practices and offering support as needed.t offerings.
Sales Associate
Victoria's Secret & PINK
Lawrenceville, NJ
08.2024 - 12.2025
- Provided exceptional customer service by assisting customers with product selections and inquiries.
- Maintained knowledge of current promotions, products, and trends to enhance sales opportunities.
- Executed visual merchandising standards to create appealing product displays that drive sales.
- Processed transactions accurately using point-of-sale systems while ensuring a smooth checkout experience.
- Collaborated with team members to achieve store goals and deliver outstanding shopping experiences.
- Assisted in inventory management by restocking shelves and conducting regular stock counts.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
Volunteer
RWJ University Hospital Hamilton
Hamilton Square, NJ
07.2023 - 08.2024
- Implemented safety protocols during events, ensuring compliance with hospital regulations.
- Maintained clean, neat, and operational facilities to serve program needs.
- Helped patients and visitors find their way around the hospital.
Education
No Degree - Exercise Science
Mercer County Community College
Trenton, NJHigh School Diploma -
Hamilton High West-Watson
Hamilton Square, NJ06.2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Goal oriented
- Reliable and punctual
- Relationship building
- Cash handling
- Flexible schedule
- Friendly and outgoing
- Listening skills
Timeline
Sales Associate
Express Clothing
01.2026 - Current
Sales Associate
Victoria's Secret & PINK
08.2024 - 12.2025
Volunteer
RWJ University Hospital Hamilton
07.2023 - 08.2024
No Degree - Exercise Science
Mercer County Community College
High School Diploma -
Hamilton High West-Watson