Isabella Roebuck
Tallahassee,FL
Summary
Proven Office Coordinator at Berkshire Hathaway HomeServices, adept in office management/administration and customer service; streamlined workflows and enhanced client satisfaction and retention. Collaborated effectively across departments, improving interdepartmental communication and office efficiency. Experienced Competitive Gymnastics Coach, boosted individual and team success, fostering a supportive and progressive environment while showcasing exceptional leadership and organizational skills.
Overview
8
8
years of professional experience
Work History
Office Coordinator
Berkshire Hathaway HomeServices
Gainesville, VA
01.2017 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
- Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
- Collaborated with various departments to streamline processes and improve interdepartmental communication.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Enhanced communication within the team through regular meetings and detailed reporting.
- Contributed to company growth by consistently looking for ways to improve office processes and maximize efficiency.
- Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
Competitive Gymnastics Coach
Tuscaloosa Tumbling Tides
Tuscaloosa, AL
06.2023 - 12.2023
- Communicated effectively with gymnasts, parents, staff, judges, and other officials to ensure a smooth experience for athletes at each practice and competition.
- Contributed to overall program development by participating in strategy meetings with other coaches and gym leadership teams.
- Collaborated with other coaches to design comprehensive training plans that addressed the needs of each gymnast.
- Fostered a positive and supportive team environment by addressing conflicts promptly and reinforcing sportsmanship values.
- Advised athletes on goal setting methods, helping them focus on achievable objectives while striving for personal growth within the sport.
- Evaluated gymnast progress regularly, providing constructive feedback to improve skills and performance levels.
- Conducted skill-building workshops focusing on specific areas of improvement resulting in higher scores during competitions.
- Promoted physical fitness and injury prevention by educating athletes on proper stretching, conditioning exercises, and nutrition habits.
- Cultivated an inclusive atmosphere among team members by encouraging camaraderie, respect, and mutual support.
- Enhanced athlete performance by developing and implementing tailored training programs for individual gymnasts.
- Managed administrative tasks such as scheduling practices, coordinating travel arrangements, and maintaining records for each athlete.
- Maintained a safe training environment by adhering to safety guidelines and regularly inspecting equipment for wear or damage.
- Established clear expectations for behavior during practices, competitions, and team events to promote professionalism amongst athletes.
- Increased team success at competitions through effective coaching strategies and motivational techniques.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
Education
Bachelor of Science - Psychology
Old Dominion University
Norfolk05.2025
Skills
Office Management
Office Administration
Customer Service
Schedule Coordination
Budgeting and Finance
Technical Support
Client Relations
File Organization
Timeline
Competitive Gymnastics Coach
Tuscaloosa Tumbling Tides
06.2023 - 12.2023
Office Coordinator
Berkshire Hathaway HomeServices
01.2017 - Current
Bachelor of Science - Psychology
Old Dominion University