Isabella Salazar
Chicago,IL
Summary
Proven to enhance office and salon operations, I leveraged professional communication and customer service skills at Community Outreach Intervention Projects to streamline processes and improve client satisfaction. Specializing in relationship building and efficient administrative support, I significantly contributed to a positive and productive work environment, demonstrating a keen ability to manage and uplift customer experiences. Dedicated to cleanliness and optimal workplace organization. Charming salesperson with exceptional knowledge of the beauty industry.
Overview
3
3
years of professional experience
Work History
General Office Assistant
Community Outreach Intervention Projects
08.2022 - 12.2023
- Facilitated daily mail distribution among employees while also managing outgoing packages using appropriate shipping methods.
- Managed incoming calls and emails, directing them to appropriate personnel for prompt responses.
- Streamlined administrative processes for increased productivity and reduced time spent on repetitive tasks.
- Provided exceptional customer service, effectively addressing inquiries and resolving issues related to office operations.
- Collaborated with team members to ensure smooth office operations and maintain a positive work environment.
- Performed data entry tasks efficiently, ensuring accuracy of information entered into databases or spreadsheets.
Salon Assistant
Starz Salon
05.2022 - 08.2022
- Helped prepare clients for hair service.
- Offered exceptional service and support to walk-in and scheduled customers.
- Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
- Promoted salon services and products to boost sales revenue and enhance overall client experience.
- Prepared and mixed color formulas for clients' hair.
- Assisted clients with retail purchases by providing product knowledge and recommendations based on their individual needs.
Front Desk Receptionist
JGlow Lounge And Spa
09.2020 - 06.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Education
Bachelor of Science - Entrepreneurship
University of Illinois At Chicago
Chicago, IL05.2024
Skills
- Customer Service
- Skin care knowledge
- Sales and Upselling
- Relationship building and management
- Promoting salon services
- Professional Communication
Timeline
General Office Assistant
Community Outreach Intervention Projects
08.2022 - 12.2023
Salon Assistant
Starz Salon
05.2022 - 08.2022
Front Desk Receptionist
JGlow Lounge And Spa
09.2020 - 06.2022
Bachelor of Science - Entrepreneurship
University of Illinois At Chicago
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