Delivered friendly, professional customer service in a fast-paced environment
Verified customer identification and complied with responsible alcohol service regulations
Operated POS systems to process orders, payments, and tabs
Maintained cleanliness and organization
Managed multiple customers’ orders simultaneously with speed and accuracy
Follow health, safety, and sanitation guidelines
Sales associate/ Marketing
VC boutique
05.2024 - 08.2025
Built and maintained customer relationships to ensure satisfaction and repeat business
Managed online store updates and used Excel to track and upload new inventory
Developed marketing content and promoted sales through digital and in-store channels
Organized inventory by specified style, size, and promotion for effective flow
Sales associate
TJ Maxx
10.2023 - 05.2024
Delivered quality customer service by assisting with merchandise location and recommendations
Multitasked customer service duties with organizing shelves and maintaining store appearance
Handled customer concerns and coordinated solutions with management
Hostess
Tuscany
05.2021 - 07.2022
Managed seating arrangements and reservations with time efficiency and accuracy
Handled to-go and online orders via phone and in-person
Provided professional hospitality by informing guests about wait times and ensuring comfort
Education
Bachelor of Science - healthcare management
Marshall University
Huntington, WV
05.2026
High school diploma - undefined
Point Pleasant Highschool
05.2022
Skills
Customer relationship management
Basic Medical Terminology
In-depth product knowledge and sales skills
Inventory organization
Adaptable to high-pressure environments
Strong interpersonal communication
Experienced with point-of-sale systems
Prioritization and scheduling
HIPAA compliance
Team Collaboration
Data entry
Microsoft Office (Word, Excel, Outlook, Powerpoint)
Social media management
Practicum experience
Summer 2025 practicum
Pain Management 360
Supervised by Isaiah Hill
Shadowed administrative staff in multiple areas of the clinic and their operations to gain a comprehensive understanding of Pain Managements work flows.
Observed patient intake, scheduling, registration, and front-end practices for patient communication and services.
Gained an understanding of clinical operations between patient flow, documentation, and coordination among providers and staff.
Observed compliance with HIPAA regulations, patient confidentiality standards, and healthcare documentation requirements.
Developed a greater understanding of multidisciplinary teamwork, operational efficiency, and quality patient care within a outpatient setting.