Isabella Showalter
Mineral Ridge
Summary
Dynamic concierge with a proven track record at Bunker, excelling in customer service and problem-solving. Recognized for efficiently managing guest requests and enhancing their experience through effective communication and relationship building. Committed to maintaining a professional presence while ensuring satisfaction and timely resolutions.
Overview
2026
2026
years of professional experience
Work History
Concierge
Bunker
Boardman
09.2024 - Current
- Assisted guests with check-in and check-out processes efficiently.
- Managed guest requests for special accommodations and services.
- Maintained a clean and organized concierge desk area at all times.
- Responded promptly to guest inquiries via phone and in-person interactions.
- Handled reservations for events, activities, and dining reservations for guests.
- Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
- Directed incoming calls and messages to appropriate staff or residents.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
- Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
Milk Shake Bar (Volunteer)
Trumbull County Fair-For Akron Childrens
Cortland
Christmas Decoration (Volunteer)
Akron Childrens
Warren
Education
Honors/AP courses
Weathersfield High School
Mineral Ridge, OHSkills
- Customer service
- Communication skills
- Problem solving
- Relationship building
- Time management
- Team collaboration
Affiliations
- Mineral Ridge Girls Golf
- Mineral Ridge Varsity Cheer squad
Timeline
Concierge
Bunker
09.2024 - Current
Milk Shake Bar (Volunteer)
Trumbull County Fair-For Akron Childrens
Christmas Decoration (Volunteer)
Akron Childrens
Honors/AP courses
Weathersfield High School
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