Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Slone

Alvin,TX

Summary

Dynamic sales associate with proven expertise at Rock N Roll It, excelling in customer service and cash handling. Recognized for building strong customer relationships, enhancing loyalty, and driving repeat business. Skilled in teamwork and problem-solving, consistently improving store performance through collaboration and effective communication. Reliable and punctual, committed to delivering exceptional service.

Overview

3
3
years of professional experience

Work History

Sales Associate

Rock N Roll It
08.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

CSR

Dominos's Pizza
08.2022 - 08.2023
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.

Education

Alvin High School
Alvin, TX
05.2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Cash handling
  • Money handling
  • Flexible schedule
  • Stocking and receiving
  • Store opening and closing
  • Upselling
  • Inventory tracking
  • Listening skills
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service

Timeline

Sales Associate

Rock N Roll It
08.2023 - Current

CSR

Dominos's Pizza
08.2022 - 08.2023

Alvin High School

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