Work History
Education
Skills
Timeline
Generic

Isabella Soto

Los Angeles,CA

Work History

Server

Granville
Burbank, CA
04.2021 - Current
  • Ensured each guest was served courteously, quickly, and efficiently.
  • Use POS (Toast) system to accurately take and process guests orders.
  • Monitor and anticipate guests needs.
  • Remained professional and composed during high-pressure situations.
  • Prioritize tasks effectively and simultaneously.

Sales Associate

Anthropologie
Glendale, CA
11.2020 - 02.2021
  • Assisted customers with product selection, sizing and styling.
  • Upsold various products by explaining unique features and based on customers needs.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Demonstrated in-depth knowledge of product features and benefits, improving customer satisfaction.
  • Successfully adapted to changes in product offerings and promotions.

Front Desk Receptionist

Crunch Fitness
Burbank, CA
08.2018 - 03.2020
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.

Restaurant Hostess

Mi Piace
Pasadena, CA
06.2018 - 07.2019
  • Delivered exceptional customer service by warmly greeting guests, resulting in a positive first impression.
  • Effectively organized and managed seating arrangements, maximized table turnover, and ensured timely seating for guests during high volume hours.
  • Demonstrated exceptional multitasking skills by efficiently managing phone calls, handling reservations, and providing assistance to guests, contributing to a flawless front-of-house operation.
  • Collaborated with servers, kitchen staff, and management to create an efficient and one of a kind dining experience for guests.

Education

Bachelor of Science - Business Administration And Marketing

California State University - Northridge
Northridge, CA
01-2026

Bachelor of Arts - Psychology

Pasadena City College
Pasadena, CA

Skills

  • Effective Communication
  • Decision-Making
  • Strategic Thinking and Planning
  • Mentorship and Coaching
  • Highly Adaptable

Timeline

Server

Granville
04.2021 - Current

Sales Associate

Anthropologie
11.2020 - 02.2021

Front Desk Receptionist

Crunch Fitness
08.2018 - 03.2020

Restaurant Hostess

Mi Piace
06.2018 - 07.2019

Bachelor of Science - Business Administration And Marketing

California State University - Northridge

Bachelor of Arts - Psychology

Pasadena City College

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Isabella Soto