Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Isabella Soto

Gainesville ,FL

Summary

Personable and highly organized individual with a strong aptitude for customer service as well as verbal and written communication. Proven track-record of working in a team environment and consistently meeting organizational goals. Adaptable and reliable with experience in high-paced environments and skilled in conflict-resolution.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operations Associate

University of Florida RecSports
08.2023 - Current
  • Ensured customer satisfaction, assisting with inquiries and equipment usage.
  • Collaborated with colleagues to foster a positive gym environment.
  • Created a safe workout environment by diligently monitoring gym activities and promptly addressing any safety hazards or concerns as needed.
  • Developed strong communication skills through frequent interaction with diverse populations of gym members, enhancing overall interpersonal effectiveness within professional contexts.


Brand Ambassador

Abercrombie and Fitch
07.2021 - 06.2022
  • Embraced the opportunity to engage with customers, offering personalized assistance and ensuring a seamless shopping experience.
  • Exceeded sales targets while fostering trust and satisfaction.
  • Collaborated with team members to maintain operational efficiency and address challenges with adaptability and resilience.
  • Communicated product information with confidence and educated consumers about company.

Education

Bachelor of Science - Sports Management

University of Florida
Gainesville, FL
05-2026

Skills

  • Customer service
  • Interpersonal and written communication
  • Adaptable personality
  • Multilingual communication
  • Relationship management
  • Operational efficiency
  • Equipment operation
  • Problem-solving
  • CPR/AED/First Aid
  • Peer mentoring

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Certification

  • CPR/AED/First Aid

American Heart Association, 07/2023

Timeline

Operations Associate

University of Florida RecSports
08.2023 - Current

Brand Ambassador

Abercrombie and Fitch
07.2021 - 06.2022

Bachelor of Science - Sports Management

University of Florida

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Isabella Soto