Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Isabella Stefan

Eugene

Summary

Offering strong foundation in communication and problem-solving, eager to learn and thrive in a customer-focused environment. Brings the ability to quickly grasp new concepts and adapt to various situations, ensuring smooth and effective interactions. Ready to use and develop interpersonal and problem-solving skills in any role.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Great Harvest Bread Co.
10.2023 - 09.2025
  • Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
  • Handled daily operations alone whilst maintaining attention to detail.
  • Operated ovens and mixers, maintaining equipment for optimal performance and safety.
  • Assisted in inventory management, tracking supplies to minimize shortages and waste.
  • Maintained cleanliness and organization of workstations in compliance with health regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Strengthened customer loyalty by promptly addressing any concerns or complaints and taking corrective action as needed.
  • Prepared dough and batters following standardized recipes to ensure product consistency.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Summer Camp Counselor

YMCA Camp Erdman
05.2024 - 08.2025
  • Supervised group activities, ensuring safety and engagement among campers.
  • Maintained accurate records of camper attendance, medical information, and incident reports as required by regulatory standards.
  • Developed age-appropriate lesson plans that aligned with camp objectives and themes.
  • Assisted in conflict resolution among campers, fostering a positive camp environment.
  • Organized daily schedules and events, promoting timely participation in activities.
  • Monitored camper behavior, providing support to maintain a respectful atmosphere.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
  • Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.

Grocery Bagger

MCBH Commissary
07.2023 - 10.2023
  • Bagged groceries efficiently, ensuring customer satisfaction and timely service.
  • Assisted customers with packing preferences, enhancing shopping experience and loyalty.
  • Maintained cleanliness of work area, complying with safety and health regulations.
  • Collaborated with team members to streamline bagging processes during peak hours.
  • Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
  • Collected carts from parking lot and designated return locations.


Starbucks Barista

Target
12.2022 - 04.2023
  • Prepared and served high-quality coffee beverages to enhance customer satisfaction.
  • Managed inventory levels, ensuring timely replenishment of supplies and minimizing waste.
  • Handled cash transactions accurately and maintained financial records for daily sales.
  • Cultivated strong relationships with customers, fostering loyalty and repeat business.
  • Collaborated with team members to achieve operational goals and enhance service quality.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Streamlined workflow processes to improve efficiency during peak hours.

Education

Bachelor of Arts - Psychology

University of Oregon
Eugene, OR
06-2028

High School Diploma -

Kalaheo High School
Kailua, HI
05-2024

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Adobe Photoshop
  • Clerical support
  • Quality assurance
  • Calm under pressure

Languages

English
Native or Bilingual
Japanese
Limited Working

Interests

  • Graphic Design
  • Sketching and drawing which helps improve creativity and attention to detail
  • Photography
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Creative Writing
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Youth Development Programs

Timeline

Summer Camp Counselor

YMCA Camp Erdman
05.2024 - 08.2025

Customer Service Associate

Great Harvest Bread Co.
10.2023 - 09.2025

Grocery Bagger

MCBH Commissary
07.2023 - 10.2023

Starbucks Barista

Target
12.2022 - 04.2023

Bachelor of Arts - Psychology

University of Oregon

High School Diploma -

Kalaheo High School