Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Isabella Teuffer Mendoza

Dallas,TX

Summary

Passionate about healthcare administration and management within outpatient/inpatient settings. Enjoy working with others, communicate effectively and work well under pressure. Always open to new ideas/challenges and opportunities. Plan to graduate with a master's degree in business administration with a focus of health services management within the next year.

Overview

3
3
years of professional experience

Work History

Eligibility Specialist II

Childcare Group
08.2024 - Current
  • Reviewed applications for eligibility and determined whether applicants met the criteria to receive benefits
  • Maintained comprehensive knowledge of program regulations, policies, and procedures
  • Analyzed financial information provided by applicants to verify income levels
  • Verified applicant's identity and other relevant documents such as birth certificates or Social Security cards
  • Granted, modified, denied, or terminated assistance based on key information and eligibility determination

Office of Transformation and Innovation Intern

Texas Health and Human Services Commission
12.2023 - 05.2024
  • Collaborated with colleagues to develop better project management skills for different projects that were presented with the help of supervisors
  • Performed different tasks such as peer reviewing documents, partaking in different project meetings with stakeholders, communicating with different people to solve problems, and assisting in creating documents or process maps
  • Scheduled meetings with colleagues and assist with project support such as compiling metadata into a library

Intern

UT Southwestern Medical Center
04.2022 - 04.2022
  • Completed workshop activities relating to the pre-medical route such as CPR training
  • Attended webinars from high-level speakers and healthcare professionals regarding health professions

Education

MBA - Health Services Management

University of North Texas
Denton, TX
05-2026

Bachelor of Science - Public Health

University of North Texas
Denton, TX
05.2024

Skills

    Technical Skills: Visio, SharePoint, Microsoft Office, Outlook, SPSS

    Language Skills: Fluent in English and Spanish

    Related Skills: Social Intelligence, Strategic Planning and Analysis, Problem-Solving, Report Writing, Project Management, Leadership, Verbal and Written Communication, Healthcare Ethics and Compliance, Teamwork and Collaboration

Accomplishments

    Dallas College Health Professions Association (HPA) 2022 – Historian: Planned and coordinated healthcare-related

    events/workshops for those interested in health professions.

    National Honor Society 2020 to 2022 – Parliamentarian: Volunteered at women’s shelters, women’s and children’s donations,

    and holiday events for the community. Tracked member attendance, collaborated in monthly presentations, and

    organized volunteer opportunities for NHS members.

    HHS OTI: AFR (Annual Financial Report) 2024: Peer-reviewed project charter and attended project meetings to discuss

    processes.

    HHS OTI: CDCG (Cross-Division Coordination Group) 2024: Created a project deliverable (SharePoint library and list),

    attended meetings with stakeholders to understand expectations for rapid-improvement projects, and participated in

    monthly meetings.

Timeline

Eligibility Specialist II

Childcare Group
08.2024 - Current

Office of Transformation and Innovation Intern

Texas Health and Human Services Commission
12.2023 - 05.2024

Intern

UT Southwestern Medical Center
04.2022 - 04.2022

MBA - Health Services Management

University of North Texas

Bachelor of Science - Public Health

University of North Texas

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Isabella Teuffer Mendoza