Taylor Washington
Effingham,SC
Summary
Experienced Sales Representative looking to utilize my interpersonal skills to increase customer satisfaction. Passionate about developing relationships with clients and providing excellent customer service. Dedicated to helping customers find the right product for their needs.
Overview
6
6
years of professional experience
Work History
Eligibility Specialist II
Medicaid
02.2023 - Current
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
Administration Specialist
Medicaid
12.2022 - 02.2023
- Greeted clients and staff upon entry to facility, scanned documents, checked in clients, answered phones, ordered supplies, organized desk spaces and meeting rooms, created training manual for Administrative staff and performed all other tasks necessary for the successful completion of the job
- Promoted within the first two months of being with the agency to Eligibility Specialist II
- Created a training manual for Administration staff that is still in use today.
Insurance Agent
Lincoln Heritage
11.2022 - 12.2022
- Recorded CPNI in order to qualify people for life insurance and other financial services.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
Insurance Agent
Bankers Life and Causality
06.2021 - 11.2022
- Recorded CPNI in order to qualify people for life insurance and other financial services
- Fastest to complete all necessary trainings.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
Market Lead
TROC Global
05.2018 - 04.2021
- Lead team (5 stores and 10 employees) to top sales honors in company
- Constantly applauded for operational efficiency
- Voted 'Most Organized' for Region 5.
Census Field Supervisor
Bureau of the Census
04.2019 - 10.2020
- In charge of hiring, firing, time and attendance, training and human resource items
- Adhered to all federal, state, and local regulations governing census activities while supervising field teams, guaranteeing full compliance with legal requirements.
- Earned position in less than 45 days.
Education
Bachelor of Science - Organizational Management
Morris College
Sumter, SC12.2024
Skills
- Strong Interpersonal Skills
- Team player
- Proofreading
- Schedule management
- Resourceful
- Knowledge of computer programs such as, Teletracking, Sorian, Citrix and Microsoft: Word, Excel, PowerPoint, and Outlook
Additional Information
Only relevant job history posted. Can give more if requested during interview.
Timeline
Eligibility Specialist II
Medicaid
02.2023 - Current
Administration Specialist
Medicaid
12.2022 - 02.2023
Insurance Agent
Lincoln Heritage
11.2022 - 12.2022
Insurance Agent
Bankers Life and Causality
06.2021 - 11.2022
Census Field Supervisor
Bureau of the Census
04.2019 - 10.2020
Market Lead
TROC Global
05.2018 - 04.2021
Bachelor of Science - Organizational Management
Morris College
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