Isabella Walls
Hammond,LA
Summary
Proven multitasker and customer service expert, excelled at Foxfire Geneva by seamlessly managing guest inquiries and needs. Skilled in creating positive environments and enhancing team dynamics, demonstrated through effective problem-solving and social perceptiveness. Achieved notable service quality by leveraging strong coordination and communication abilities.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Foxfire Geneva
01.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Server
The Reserve of Geneva
09.2022 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked to create a positive environment and have a good relationship with each resident of the assisted living home.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Barista
Dunkin' Donuts
05.2021 - 07.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Science - Finance
Southeastern Louisiana University
Hammond, LA05.2027
High School Diploma -
Geneva Community High School
Geneva, IL05.2023
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Complex Problem-Solving
- Coordinating tasks
- Judgment and Decision Making
- Social Perceptiveness
- Sales and Marketing
Languages
Spanish
Professional Working
Timeline
Restaurant Hostess
Foxfire Geneva
01.2023 - Current
Server
The Reserve of Geneva
09.2022 - 02.2023
Barista
Dunkin' Donuts
05.2021 - 07.2022
Bachelor of Science - Finance
Southeastern Louisiana University
High School Diploma -
Geneva Community High School
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