Isabella Wattie

• Assisted in training new servers on restaurant procedures and policies.
• Engaged with guests to create a welcoming and fun atmosphere.
• Resolved guest concerns promptly to maintain a positive environment.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Provided exceptional service to high volume of daily customers.

• Provided exceptional service to high volume of daily customers.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Served food and beverages to patrons and immediately remedied issues with orders.

• Supervised daily activities to ensure a safe and nurturing environment.
• Prepared nutritious meals and snacks tailored to dietary needs.
• Planned educational games and activities to promote child development.

• Prepared and served a variety of coffee beverages to customers.
• Maintained cleanliness and organization of the café environment.
• Operated espresso machines and coffee grinders efficiently.

• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Provided exceptional service to high volume of daily customers.
• Operated POS terminals to input orders, split bills, and calculate totals.
• Displayed enthusiasm and knowledge about restaurant's menu and products.

• Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
• Organized food preparation stations and regularly replenished supplies.
• Communicated with customer to provide menu offering details and assist with decision-making.
• Prepared multiple orders at once for speedy service.

• Educated, empowered, and supported survivors of modern slavery
• Networked with other organizations for referral and employment pathways.
• Wrote procedures, reports and technical documents in easy-to-understand terminology.
• Supported various program activities, assisting with administrative tasks.
• Assisted with event planning, support and execution of virtual and in-person engagements.
• Attended and participated in meetings and brainstorming sessions with team members.
• Identified areas for potential improvement and gave feedback to trainer.
• Drafted and corrected high-quality educational documents on Trauma Informed Care.

• Monitored and cared for youth in carefully controlled environment to promote safety.
• Communicated with challenged and troubled children in effort to exact positive impact and influence.
• Advised children and helped to foster improved levels of self confidence.
• Maintained safe and therapeutic environment by monitoring, supervising and engaging youth in regular routines and programming.
• Shared school or college experiences and gave advice on campus life, classes and professors and teachers.

• Educated on Mindfullness Based Stress Reduction (MBSR)
• Conducted surveys and experimental research to facilitate data analysis.
• Adhered to standards in areas involving data collection, research protocols and regulatory reporting.
• Used databases, physical records and digital resources to complete deep MBSR research.
• Managed informed consent forms, personal waivers and other critical paperwork.

• Operated cash register to process cash, check and credit card transactions.
• Performed variety of duties related to food service.
• Followed recipes and customer requests to prepare meals.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

• Answered calls and interacted with community members to provide information on advocacy services.
• Presented clients with information, referrals and assistance accessing resources such as food, housing, transportation and recovery programs in Rochester.
• Promoted community events and news through weekly radio shows, as well as as panflets and posters which were distributed to local families and community leaders.
• Educated clients on options to assist in making informed decisions about housing and recovery programs.
• Aided in execution of community outreach and engagement plans to reach vulnerable communities.
• Communicated with clientele in both English and Spanish depending on their needs.

Built long-lasting, positive relationships with elderly residents.

Cleared table and bussed dishes to allow for quick setups.

Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.

Provided exceptional service to high volume of people.

Implemented sanitary food handling, holding and service protocols.

Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Handled resident health issues that occurred in the dining room quickly and professionally by reporting them to management and staying with the resident until aid came if so needed.

Developed strong and lasting relationships with residents .

• Stocked canned goods, boxed items, refrigerated perishables and other shelf items throughout shift, removing empty food cartons and breaking down boxes as necessary.
• Greeted customers and assisted with sign-in at registration desk, verifying accurate personal information relevant to qualification to receive services.
• Assisted impoverished and homeless population, providing access to selection of quality food products.

• Handled vital sign monitoring, medication administration and patient behavior assessments.
• Identified and addressed individual mental health challenges to support patients.
• Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
• Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.

Prepared salads, appetizers and garnishes to assist kitchen staff.

Cleared table and bussed dishes to allow for quick setups.

Set up dining room to meet hospitality and service standards.

Implemented sanitary food handling, holding and service protocols.

Set up tables and counters to prepare dining and serving areas.

Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.

Plated food and assessed plate presentation to maintain highest standard of food quality.