Isabella White
Port Orchard,WA
Summary
Detail oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard working by my employers and peers, I can be relied upon to help your company achieve its goals.
Overview
4
4
years of professional experience
Work History
Optometric Receptionist and Technician
2020 Eyecare Centers
Silversale, WA
04.2022 - Current
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Scheduled and confirmed appointments.
- Processed payments and updated accounts to reflect balance changes.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
- Protected patients by observing strict HIPAA guidelines.
Starbucks Barista
Starbucks
Silverdale, WA
10.2022 - 06.2023
- Collected payments and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized official and off-menu coffee and tea preparations.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Addressed and resolved customer concerns to maintain brand loyalty.
Shift Leader
Carl's Jr
Bremerton, WA
11.2019 - 09.2021
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Delegated tasks to employees and monitored activities and task completion.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Assessed reports and adjusted workflows to realign with targets.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
Education
High School Diploma -
Klahowya Secondary School
Silverdale, WA06.2021
Skills
- High-Volume Dining
- Point of Sale (POS) System Operations
- Service Oriented
- Able to Lift 30 Pounds
- High Energy and Stamina
- Workflow Coordination
- Administrative Support
Additional Information
- CPR/First Aid Certified
- 5 Years of proficient American Sign Language knowledge
Timeline
Starbucks Barista
Starbucks
10.2022 - 06.2023
Optometric Receptionist and Technician
2020 Eyecare Centers
04.2022 - Current
Shift Leader
Carl's Jr
11.2019 - 09.2021
High School Diploma -
Klahowya Secondary School
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